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Reply to chat messages via email
Reply to chat messages via email

Continue direct chat conversations over email

Dominica Meyer avatar
Written by Dominica Meyer
Updated over a month ago

To make it even easier to stay on top of chat conversations, you can now reply directly via the chat email notification. Simply send a chat reply to the chat notification email, as you would with any other email, and the response will be added to the Nui chat conversation.

Your reply will be displayed in the Nui chat and the recipient will be notified just like any other chat message, as you can see from the example further below.

Some important tips:

  • Please double check your junk folder and mark initial emails from reply+@connect.nuimarkets.com as safe

  • This feature works for direct, 1 to 1 chat conversations. To reply to a message on a chat group, please log in to Nui Connect.

  • We strongly recommend removing your email signature from replies to maintain the readability of the chat history on Nui Connect.

Step 1: reply via email

Step 2: View and continue the chat via Nui Connect

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