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Release Notes
Release 3.8 - 24 June 2020
Release 3.8 - 24 June 2020

Latest fixes and improvements to PrimeX

Dominica Meyer avatar
Written by Dominica Meyer
Updated over a week ago

Release Notes highlight the latest product updates to improve PrimeXConnect.
If you have a suggestion for a fix or feature, please let us know via our live support chat or email us at


  • Issue where the order page sometimes needed to be reloaded to edit location drop down and/or shipping notes is now resolved.

  • Bug causing some subscriber emails to not be delivered has been fixed.

Mobile App:

  • The mobile app has been released and PrimeX are doing final testing with live data.

  • The sales team and then small groups of buyers will be onboarded to the live app from next week!

Desktop Improvements:

The below improvements are also highlighted on the image further below.

  • Channel search - you can now search to help find your channels more easily

  • Channel workspace - the right hand order section of the channel now shows all orders, not just the orders for the active channel. This allows you to chat to one contact while continuing on with any other orders.

  • Order search - in addition to any order reference number (buyer ref, M3 ID, PrimeX ref) you can now also search for orders by customer name.

  • ETD date on order list - To reduce the need to rely on the subject field for dates, we now display the estimated delivery date (ETA) on each order in the list view.

  • Channel Notifications - these will now just alert you to your new chat messages

Click to expand the below image to see the changes highlighted:

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