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Release Notes
Release 4.5 - 22 Feb 2023
Release 4.5 - 22 Feb 2023

Latest fixes and improvements to PrimeX

Dominica Meyer avatar
Written by Dominica Meyer
Updated over a week ago

Release Notes highlight the latest product updates to improve PrimeXConnect.
If you have a suggestion for a fix or feature, please let us know via our live support chat or email us at

Please look out for the PrimeX mobile app update to enjoy these features on mobile.


  • Accepted offers. We updated the notifications to the seller when an offer is accepted by a buyer to make this clearer

  • New orders. You can now see which orders in your orders list are new, look out for the red "New" badge. View the order to remove the "New" badge.


  • Buyer order form: Buyers now have the option to expand the freight section of the order form to select freight preferences for a new pending order

  • Order confirmation email: This email notification for buyers now include the sales confirmation PDF to help buyers review a confirmed order

  • Internal subscribers: this order subscriber type now receives an email notification each time the order moves to a new status, to help subscribers stay across an order. (there are no changes to external subscribers)

  • Internal price: If available, this information is now shown on the sales confirmation for additional reference (only applicable to certain accounts)

  • Chat attachments: in addition to order attachments, you can now share files via PrimeX chat to improve order communications. You can upload files via the chat icon or drag and drop files onto the chat window. Watch the video below for an overview of this feature.

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