Release Notes highlight the latest product updates to improve PrimeXConnect.
If you have a suggestion for a fix or feature, please let us know via our live support chat or email us at email@example.com.
Please look out for the PrimeX mobile app update to enjoy these features on mobile.
As well as PrimeX chat, you can now also use order comments to help manage conversations across multiple orders. As shown in the brief video below, click on the Comments icon at the top of the order form to comment on an order.
If you want to view the order detail while writing comments, click "Expand" to continue the conversation from a separate window.
Any team member who can view the order can view and send comments on the order. Comments are delivered in real time and recipients will receive notifications when they receive new comments.