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Order stages explained
Order stages explained

The order status workflow

Dominica Meyer avatar
Written by Dominica Meyer
Updated over a week ago

Each order can enter several stages, as shown in the below image. You will be notified when your order is updated in any way so you can manage your orders.

The amber dotted line indicates where the buyer can progress the order.

The PrimeX order cycle is flexible and there are no required stages. Some orders may follow a different cycle to others. For example, you might have an offer that does not get confirmed, some orders might start as offers or pending orders and others will be created as confirmed after agreement between buyer and seller. 

A seller may also Cancel an order in some circumstances. 

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